1.1 How to Sign in

Entering the link https://ihealthfrontier.net will open the sign-in page for you. The sign-in page will require you to enter the following:

I am a: Clicking on this dropdown will open five options to identify yourself based on how you will be using the software.

• Provider: Physicians who use the software for practice management.
• Patient: The patients who wish to access their portal can login using this option. This option allows the user to access their health records, and to make changes to family history and social history and submit new medications.
• Care staff: Care staff (Care Managers, Physical Therapists, Social Workers) can sign in using this option. Care staff have access to various tools to manage their patients.
• ACO staff: This login let users at the ACO level look at Analytics, Care Management, and iConnect at the ACO level. They also have the ability to drill down to a POD, TIN, physician or patient level view. In addition, they have the capability to add additional users and set privilege level.
• Provider staff: The Provider staff can sign in using this option for easy and prompt management of databases and finances, etc.

Once you have selected the proper login type, you will need to enter your email address and password.

Sign in: Once you have entered the required info, you will find a clickable "Sign me in" button. Clicking on this button will directly take you to the dashboard of your page, provided all the entered information is correct.

1.2 How to Sign in if you forgot your Password

With the busy schedule that almost everyone in the health care industry has, forgetting things is somewhat inevitable. However, if you forget your password to your iHealthFrontier account, there is a way to create a new password.

Forgot your password: Right below the option that requires you to enter your password, you will find an option of "Forgot your password?" Clicking on the option will take you to a new window, which appears like the one shown below:

I am a: As the window shows, you will again have to identify yourself by your profession, by choosing an option from the drop down menu right below the point that says "I am a".

Enter your registered email: Once you have selected an option from the drop down menu as mentioned above, the next step would require you to enter an already registered email address.

Once you enter an email address that is already registered with iHealthFrontier, and click the "Send" button, you will receive an email containing a link to reset your password.

After you receive the mail with your new password, you can easily sign in using the same and entering the credentials on the regular "Sign in" page.